For 3 days of phoning back and forth, we tried to get one of our clients to click the right hand mouse button on a link and click the "Save Target As" to save a html file in IE. For 3 days she replied:
"It doesn't work, fix it so it works"
On the third day I spoke to her I said once more, very slowly and deliberately:
"Click on the right hand mouse button, select save target as and click the left hand mouse button"
To which she replied:
"Ohhhh... you mean the right HAND mouse button. I thought you meant the CORRECT mouse button... it all works now... sorry. I was having a blonde moment"
There is now an animated gif next to the link with a mouse and a flashing right hand mouse button.