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A friend of mine was working tech support for an ISP in 1998. A kid who had just bought a computer and internet access needed some help logging on for the first time.

My friend: So now that the preferences are set, you can go ahead and connect.

(some modem noise, then silence)

Caller: Uh... now it says, "Connected"

My friend: That's good. Is there anything else I can help you with?


My friend: Hello?

Caller: ... Is this the Internet?

My friend: Yeah, that's what everyone's been talking about.

>>Eventually, he opened Netscape.