Client Quote 204/521:

4midori

I work in a department of a company that cranks out a large number of custom designs every month.

I created a static mock-up of a client's home page. Since he did not provide any text content whatsoever, I used song lyrics as filler copy on it so he could see what it would look like with some text.

Following a change in department policy on our tolerance for clients that ignore our calls, the account manager called the client and left a message that his site would go live soon if he did not contact us shortly. This is mainly to scare the client into contacting us and getting off his/her ass.

The client called back, enraged, thinking that we would release his site to the public complete with song lyrics instead of appropriate text. He was initially subdued, but later contacted a bigwig in upper management complaining again.

A meeting was held with almost no notice before I arrived one morning. The other ten designers were yelled at and told not to put song lyrics on mock-ups. Later I was told privately by my boss that from now on, we were to use the same generic filler copy for every mock-up.

The client later said he wanted his site to look like another site he showed us; it was pretty bad.

[This message has been edited by 4midori (edited 11-17-2000).]